A customer is shown at the exchanges and return counter in a Target department store early Wednesday, Dec. 23, 2020, in Glendale, Colo. Shoppers, who can't touch or feel products they're ordering, are expected to return items during the holiday season at a rate double from last year, costing retailers roughly $1.1 billion, according to Narvar Inc., a software and technology company that manages online returns for hundreds of brands. That puts retailers in a conundrum: they don't want the returns, but they also want to make shoppers feel comfortable to freely buy without worry. (AP Photo/David Zalubowski)
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