Veterans Affairs Secretary Robert McDonald speaks at the National Press Club in Washington on Nov. 7, 2014. The Veterans Affairs Department says it is creating a single regional framework that divides the sprawling agency into five clearly marked regions. The new framework is part of a larger reorganization that VA leaders say will bring a singular focus on customer service to an agency that serves 22 million veterans. (AP Photo/Manuel Balce Ceneta, File) **FILE**
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